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From the FAQs...
1. Replace the embroidery thread on your spool pin with Bobbinfil thread, wind the thread around the thread guide located over the transparent threading path on the top of your machine and then slip the end of the thread through the opening in the...
Please install the newest update VERSION 4.0.0.5 FOR ALL OPERATING SYSTEMS ( Windows XP, Windows Vista, Windows 7). This will correct the problem. The update can be found by selecting your Machine Model and then clicking Software Updates.
The software allows you to adjust setting to be applied to lettering while the design is still in wire-frame format.Embroidery setting can be accessed by left clicking on the Embroidery Properties Icon from the Create Lettering tool bar.This will...
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CE-100
CE-150
CE-200
CE-250
CE-350
Quartet (FQ-4)
Quintet (5-in-1)
SEQS-6000
SEQS-6700
SES 2000
SES-1000
XL-400
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XL-550
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