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From the FAQs...
Select your design, but do not apply the stitches. Activate the number lock on your keyboard. For laptop computers, touch the J key while holding down the function key; It should have a number 1 on it. This will flip the design. For...
1. Right click “My Computer” on your desk top.2.  Left click on “Properties”3. Select the General folder4.  Information appears under System.    For Windows Vista and 7: 1. Click on “...
 All of the above signify that the upper tension path is not threaded correctly. Check that the transparent thread path located at the top of the machine is threaded correctly. Hold thread in both hands and slip under transparent thread...
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CE-100
CE-150
CE-200
CE-250
CE-350
Quartet (FQ-4)
Quintet (5-in-1)
SEQS-6000
SEQS-6700
SES 2000
SES-1000
XL-400
XL-420
XL-550
XL-580